Job Description

  • Lead a team of Project Managers and guide them for the successful day-to-day delivery ofprojects.
  • Plan and conduct Monthly and Quarterly Business Reviews with customers & delivery teams.
  • Conduct periodic Project Health Reviews. Ensure a high level of customer satisfaction, tech excellence, Quality, and Speed of delivery.
  • Handle & resolve all customer escalations.
  • Achieve revenue growth and profitability targets. Build rapport and closely interact with key stakeholders of the customer to understand their business needs and pain areas.
  • Create account-wise Annual Business Plan and collaborate with cross-functional teams of Sales, Technology, Talent Acquisition, RMG, Employee engagement to achieve the same.
  • Ensure high levels of employee engagement, learning, and development and control attrition.
  • Ensure successful sales to deliver handover and onboarding of new clients.
  • Work closely with RMG and Talent acquisition team for demand forecast and fulfillment.
  • Facilitate hiring of top talent and developing internal talent for existing and upcoming requirements.

Job Requirements

  • 10+ years of experience in Delivery in the IT Industry. Exposure to the US market is preferred.
  • Exceptional Project Delivery & Project Management skills.
  • Proven track record in leading, motivating and developing a high performing team of Project Managers.
  • Expertise in overall Account Management from Project Delivery to Business Development.
  • Expertise in stakeholder management and customer relationship management.
  • Excellent communication & presentation skills. Excellent at cross-functional collaboration.
  • Proven data guided approach to decision making.
  • Highly driven, self-motivated & result oriented. Ability to work with minimal supervision.
  • Flexible, Open to new ideas & willing to adapt

Job Identification

world-map-img

Clients

who
vedanta
United Nations
johnson-supply
Rutgers
Rexel
Vodafone
Xactly
IAS

Why clients love Wishtree?

Nicole Yankelovich

Nicole Yankelovich

CEO of Envisiture Consulting

Wishtree has provided a variety of Custom Software Services including web application development, API integration, web services, and development and maintenance of several websites. They are highly skilled at recognizing issues and solving them in a timely manner – often before the customers notice any problem. They typically present us with several well-thought-out options, complete with pros and cons, to help us understand our choices and the implications of those choices.

Chuck York

Chuck York

HVAC Product Manager of Johnson Supply

Wishtree has really helped move our company forward throughout the years. Wishtree’s qualities and work ethic underpinned this successful transition. We started our engagement with Wishtree with a small web application in 2011. They are now managing all our web and mobile solutions including an online webstore, mobile app, and a complex customized Retail Proposal Tool for installing contractors. Wishtree has a firm grasp of technical skillsets and modern technologies. Wishtree is also highly skilled at recognizing issues and solving them in a timely fashion. I also recommend Wishtree technologies in any project that involves complexity, tough time constraints, or high-quality requirements.

Beryl  Leach

Beryl Leach

Director and Head of Policy and Advocacy of International Initiative for Impact Evaluation(3ie)

Wishtree’s skilled designers and developers developed page layouts and icons. They contributed to and helped our thinking about ways to upgrade our website. Our website required expertise in working with Python and Django, which is expertise that is difficult to find in India. Wishtree was able to meet this need completely in delivering development and regular support and maintenance.

Mohamed El Zarkani

Mohamed El Zarkani

Programme Manager, GCC of International Organization for Migration (IOM), Kuwait

Wishtree has exhibited the utmost competence and professionalism in their technical work. There have been no qualms in diligently meeting tough deadlines and has also shown the flexibility in changes to the scope of work. We highly recommend them for database development.

Nicole Yankelovich
Chuck York
Beryl  Leach
Mohamed El Zarkani

Why Wishtree?

10+ Years

10+ Years

of experience

150+ Experts

150+ Experts

of technology

500+ Software

500+ Software

delivered to clients

Awarded Best SME

Awarded Best SME

in IT for web and mobile

Hybrid Delivery

Hybrid Delivery

model

120+ Clients

120+ Clients

worldwide