OCMS

The Advertising Standards Council of India (ASCI) joined hands with Wishtree to develop an Online Complaints Management System (OCMS). We built the system with an aim to enable end users to raise complaints against any advertisement, on any platform, by any organization.

The mobile app also keeps the customers up-to-date with their complaint status and lets them view the entire complaint history to keep a proper track. We developed the app in such a way that the council is able to consume these complaints effectively and take timely actions on them.