Duration : 3 Days

Course Overview

Certified Business Analysis Professional certification is a highly coveted professional certification for individuals with wide business analysis knowledge and experience. This certification course covers the basic skill sets required by Business Analyst (BA) professionals based on the industry recognized standards and benchmarks such as Institute of Business Analysis’ (IIBA), Business Analysis Body of Knowledge (BABOK), and other industry best practices. The course also provides exposure to BA concepts which help participants apply the knowledge gained during the program.

Course Content


  • Introduction to the Certification Exams
  • Purpose of the BABOK®
  • Navigating the BABOK® Guide contents
  • BABOK® Guide Overview
  • Core concepts of business analysis
  • The role of BA
  • Effective practices
  • Underlying competencies of BA
  • Analytical thinking
  • Business knowledge
  • Problem solving
  • Interaction
  • Software applications
  • Communication
  • Business Analysis Planning and Monitoring
  • Allocating requirements resources and tasks
  • Identifying team roles and responsibilities
  • Assigning work activities to team members
  • Performing stakeholder analysis
  • Determining planning considerations
  • Deciding how to manage requirements risks
  • Selecting and estimating activity duration and effort
  • Agreeing to solution scope and change
  • Reporting and communicating requirements status
  • Quantifying project and product metrics
  • Elicitation
  • Collecting the stated requirements
  • Preparing for and conducting elicitation activities
  • Documenting and confirming elicitation results
  • Actively engaging key stakeholders
  • Selecting the right elicitation techniques
  • Brainstorming
  • Document analysis
  • Focus groups
  • Interface analysis
  • Interviews
  • Observation
  • Prototyping
  • Requirements workshops
  • Survey
  • Requirements Management and Communication
  • Communicating solution scope and requirements
  • Addressing requirements traceability and reuse
  • Building appropriate requirements packages
  • Managing conflicts, issues and changes
  • Tracing requirements from origination to implementation
  • Presenting requirements for approval and sign-off
  • Enterprise Analysis
  • Defining the business problem or opportunity
  • Identifying capability gaps
  • Conducting feasibility studies
  • Approving the business case
  • Charting the project investment path
  • Defining solution scope
  • Participating in project selection
  • Requirements Analysis
  • Progressively elaborating the real requirements
  • Structuring and specifying requirements
  • Performing gap analysis
  • Verifying and validating
  • Stating solution capabilities, assumptions and constraints
  • Applying the appropriate modeling techniques
  • Data and behavior models
  • Process and flow models
  • Usage models
  • Solution Assessment and Validation
  • Ensuring solutions meet stakeholder objectives
  • Proposing alternate solutions and technology options
  • Reviewing proposed solutions relative to requirements
  • Allocating requirements across solution components
  • Defining transition requirements for the new solution
  • Assessing organizational change readiness
  • Validating that the solution meets the business need
  • Creating training and user documentation
  • Providing post-implementation support
  • Evaluating solution performance after deployment

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